Privacy Policy

This Privacy Policy describes the policies and procedures of QualityMandi Private Limited (“QualityMandi”, “we”, “our”, or “us”) regarding the collection, use, and disclosure of your information on www.qualitymandi.com (the “Site”) and the features, content, applications, and products we offer (collectively the “Offerings”).

By accessing or using our Site and Offerings, you consent to the collection, storage, transfer, and use of your information as described in this Policy.

This Policy governs the treatment of personally identifiable information collected while you access or use our Offerings. It also applies to Personal Information shared with us by our business partners or that we share with them to provide our services. This Policy does not apply to third-party websites or services we do not control.

1. Account Information: When you create an account we collect your name, email, password and contact number to identify you and communicate about orders and account-related matters. You may unsubscribe from non-essential communications; essential updates (order status, account recovery) may still be sent.
2. Financial Information: We do not directly collect or store credit/debit card details. Payments are processed by secure third-party payment gateways and governed by their policies.
3. IP & Device Information: We may automatically collect IP address, browser type, device identifiers and interaction logs to prevent fraud, improve security, and analyze usage. Aggregated data does not personally identify you.
4. Email Communications: We may receive confirmations when you open our emails to improve communications and support.
5. SMS & RCS Communications: By providing your mobile number you consent to receive SMS or RCS messages about orders, offers, or updates. You can opt out any time via message instructions or by contacting support.
6. Cookies: We use cookies to remember preferences, recognize your browser, and analyze traffic. Cookies by themselves do not contain Personal Information. You may disable cookies in your browser, though some site features may not work.
7. Aggregate Information: We collect non-personal statistical data (e.g., visit counts, frequency) to improve our Offerings; this data does not identify individuals.

We use your information to:

• Provide and manage products and services
• Communicate order updates, account notices and offers
• Improve the site, products and user experience
• Comply with legal obligations and prevent fraud or abuse

With agents: We share limited Personal Information with logistics, warehouse, and marketing partners as needed to fulfill orders. Agents are contractually bound to confidentiality.

Business transfers: In a merger, acquisition or sale, user data may be transferred to the successor entity and used consistent with this Policy.

Legal compliance: We may disclose data to comply with laws or to protect rights and safety.

With consent: We will seek your permission before sharing Personal Information beyond the uses described above.

We use industry-standard measures to protect data from unauthorized access, alteration or destruction. However, no transmission or storage is fully secure and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Registered users can view and update account details in their profile. To delete your account, contact info@qualitymandi.com. After deletion, personal data will be removed from account access though certain aggregate or compliance records may be retained.

• You may browse most of the site without registering.
• Opt out of marketing emails and SMS at any time.
• Limit data sharing by adjusting privacy settings or deleting your account.

We may update this Policy periodically. Significant changes will be communicated via the Site or email. Continued use after updates constitutes acceptance of the revised Policy.

If you have questions or concerns, contact us at:

📧 info@qualitymandi.com
🌐 www.qualitymandi.com
🏢 QualityMandi Private Limited
KHATA NO-313/162, PLOT NO-902/1236, Atopur, Kendujhar – 758002, Odisha, India